Norwex FAQs

If you are researching Norwex, it’s normal to have questions. Norwex is a new way of cleaning! This page brings together the questions people ask most often about products and the company.

Start With the Big Questions

Product Questions

What is Norwex?

Norwex is known for microfiber cleaning products and other home products designed to help people simplify cleaning and reduce unnecessary chemicals in everyday routines.

Are Norwex products worth it?

Yes! They solve a real problem, replace harsh chemical products with safer alternatives, and make cleaning simpler.

What should I buy first?

Start with products you will use often. I recommend reading Best Norwex Products for Beginners. Purchasing one of the sets is also a great place to start.

Microfiber and Care Questions

Buying Questions

Should I buy Norwex from Amazon or Ebay?

Norwex purchased from Amazon or Ebay does not come with a warranty, so it should not be purchased from those third party sites. Norwex must be purchased from a Norwex consultant or their Norwex website to qualify for warranty claims. All Norwex microfiber comes with a 2 year warranty, and a 60 day satisfaction guarantee. Other Norwex products have various warranty coverage that can be confirmed by a consultant. For more information on warranty, visit: Norwex Product Guarantee – Premium Microfiber & Sustainable Cleaning Products | Norwex USA

Where should I buy Norwex?

Buy from a Norwex consultant directly, or from their Norwex website. They can answer questions, help you use the products correctly, and provide customer service for any issues you may have with your products.